Must have features
• PDA support
• Integrate with office suite
• Integrate with LDAP
• Support and user
documentation
• Easy migration path
• Spell-check for email
• Anti-spam features
• Instant messaging
compatibility
• Print daily calendar
• No loss of features relative to
   Exchange
• Real-time interaction for
   meeting planning
• Strong address book features
• Reliability, reliability, reliability
• Calendar sharing
• Multiple access modes (PC,
   Mac, PDA)
• Support for attachments
• Bulk account creation